Keeping our patrons and staff safe while providing an exceptional experience is our goal. If you have any questions or concerns about security at the Marcus Center, contact us at info@marcuscenter.org.
We recommend arriving 30-45 minutes prior to the scheduled performance time. Doors to the venue will open approximately 60 minutes prior to the performance time. Doors inside the theatre generally open for seating 30 minutes prior to the start of the show. Late arrivals will be seated at the discretion of management, according to the wishes of the production.
All persons will pass through walk-through metal detectors and have their bags searched for prohibited items by trained security personnel. To make the process as smooth as possible, leave unnecessary personal items at home or secure them in the trunk of your vehicle before entering the Marcus Center.
The items listed below, and any additional items that management determines could potentially distract from the audience’s safety and enjoyment, are not allowed inside the venue.*
- Backpacks or oversized bags**
- Laptops or tablets
- Weapons of any kind, including pocket knives
- Outside food and beverage of any kind in any container (emptied reusable water containers are permissible)*, including alcohol
- Cameras with external flash or interchangeable lenses
- Recording devices (audio/video)
- Illegal drugs and/or substances
- Chemical weapons, including mace or pepper spray
- Selfie sticks
- Laser pointers and flashlights
- Balloons
- Pets (service animals welcome)
- Tripods/monopods
- Signs, flags, or banners
- Beach balls or projectiles
- Fireworks or noise-making devices
- Skateboards, scooters, or roller blades
The Marcus Center reserves the right to remove or refuse entry to patrons who have such prohibited items in their possession.
If you see something, say something.
When visiting the Marcus Center, we ask that you alert our staff of:
- Unattended packages or belongings
- Suspicious behavior
- Anyone tampering with surveillance cameras or entering unauthorized areas
*Exceptions will be made for those with disabilities, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions or special needs should email frontofhouse@marcuscenter.org before attending the event to arrange for reasonable accommodations.
**Larger bags and backpacks/bags are prohibited from entering the theater and can be checked after inspection. For your convenience, we suggest you make other arrangements for these items before arriving.
