FAQs

Group Sales

What information do I need in order to book a group?

Please have in mind the date and time of the performance you’d like to see.  You will be asked the number of tickets you would like to order and the section you’d like to be seated in.  Finally we will ask for your contact information (including; group name, contact person, mailing address, phone number, fax number, and e-mail address). We do not need payment at the time of your group order.

What is considered a "group?"

Group orders generally require 10 tickets to receive a discount, although, the group minimums vary for certain productions and performances. Please contact:

Group & Corporate Sales
Group Sales Account Executive
John Barnes: 414.273.7121 ext. 210

Group Sales and MC Access Specialist
Keri Hough: 414.273.7121 ext. 213
Email: Group Sales

Are there special group types?

For some shows and performances we offer senior, student, scout, and military discounts.  Seniors groups are patrons 55 years and older.  Student, scout, and military groups may have to provide proof of status in order to qualify for special group rates when available.

How can I make a reservation for my group?

Group & Corporate Sales
Group Sales Account Executive
John Barnes: 414.273.7121 ext. 210

Group Sales and MC Access Specialist
Keri Hough: 414.273.7121 ext. 213
Email: Group Sales

What is the payment policy?

You will receive an order confirmation/invoice via mail, fax, or email after you place your order. A deposit equal to 25% of the total balance is due two weeks from the date the group reservation is made.* The remaining balance in full and a final ticket count are due four weeks prior to the performance date. Deposits and final payments are non-refundable and non-transferable.

*If you place your order less than one month prior to the performance, your payment in full is due upon receipt of your order confirmation.

What are the payment options for group tickets?

You may pay by cash, check, VISA, Master Card, American Express, Discover or Marcus Center gift card.

Is there a service charge for group tickets?

Yes, there is a low $3-$4 per ticket fee for group tickets.

Once the order has been made, can groups change their ticket counts?

Ticket counts can be changed until the final payment has been made, although changing your total ticket count may alter the per-ticket price. There are no exchanges or refunds once final payment on a group order has been made. Additional tickets can be purchased at full price through the MCPA Box Office.

Do groups all have to sit together?

We can split your group among different price levels if you choose. If you have a specific seating request, we will do our best to accommodate it. We can often assign better seats if your group is willing to break apart into smaller segments. It is to your advantage to remain flexible about seating assignments.

Where is the group entrance?

For performances in Uihlein Hall, patrons should enter at 929 North Water Street.  The Wilson Theater at Vogel Hall entrance is at 123 East State Street.  For directions or more information about traffic in downtown Milwaukee, please visit:

Directions and Parking Information.

Is there motor coach parking?

On-site parking is not available for motor coaches. We have a safe drop-off and loading area at 929 North Water Street (at the main entrance of the Marcus Center). Motor coaches can park for free along Lincoln Memorial Drive or in the staging area on Harbor Drive by the Summerfest grounds.

Does the Marcus Center have a food service provider?

Yes! Sazama’s Fine Catering offers luncheon buffets on Saturdays and Sundays in Bradley Pavilion before Broadway matinee productions. Inquire about this service when booking your group ticket reservation. Private dinners and events can also be arranged for your group by contacting Sazama’s Fine Catering directly at 414.276.2030.

Booking & Renting

How many theaters do you have and what are their capacities?

• Uihlein Hall 2305
• Wilson Theater at Vogel Hall 465
• Todd Wehr Theater 500
• Peck Pavilion 396

What dates are available and what are the charges?

Please call 414.273.7121 for availability and rental rates.

Does the Marcus Center present or co-present shows?

We do and you can discuss these options with our Director of Programming or fill out this form.

Can we bring our own equipment and technical staff?

The Marcus Center is a union hall so union stagehands are required. Technical equipment options can be discussed with our Technical Director.

Are there special rates for non-profit groups?

Yes, non-profit rates are offered to groups with non-profit credentials.

Can we sell our own tickets?

All ticket sales must go through the Marcus Center Box Office.

Do you rent spaces for meetings and catered events?

We have a variety of theater, meeting and reception spaces accommodating groups from 20 – 2300.

Click here to learn more about our meetings/events spaces.

Can we bring in our own food and beverages?

All catering and beverages must be handled by our exclusive in-house caterer, Sazama’s Fine Catering.

Can I bring alcohol onto the grounds for outdoor events?

The Marcus Center for the Performing Arts is a non-profit organization and, because of state statutes, asks that you leave your adult beverages at home. You can purchase wine, beer and cocktails from Sazama’s Rivers Edge Patio. Proceeds from sales help offset expenses and ensure the continued success of the Marcus Center and its resident groups.

Can you provide AV service?

We provide a wide variety of state of the art audio-visual equipment.

Is there convenient parking?

We have a parking structure connected to the building by a covered skywalk. There are also other lots nearby.

Click here to learn more about directions and parking.

What are the bus routes to the Marcus Center?

Bus routes that go directly to the Marcus Center:
Route 57 (Walnut-N.92nd)
GreenLine (Bayshore-Airport)
Route 49 (Bayshore-Brown Deer)
Attendees can find which routes connect to these by using Google Trip Planner on the home page of RideMCTS.com.

Box Office

How do I take advantage of presale offers?

Simply click on the link provided and fill out the information. E-mails are sent for exclusive presale opportunities for most Marcus Center Presents and Marcus Center Broadway shows.

What forms of payment does the Box Office accept?

We accept cash, Wisconsin checks with an ID, American Express, VISA, MasterCard, and Discover.

Can I reserve tickets by phone and then come down and purchase them in person?

Unfortunately, we cannot reserve tickets without payment. We do accept credit card orders by phone for a $4.50 per ticket handling fee.

What happens if a show gets canceled?

On the rare occasion that a performance cancels, return your tickets to the original point of purchase for a full refund.

What are the best seats in the house?

As people vary, so do their tastes, so there is no definitive answer. Patrons who enjoy a straight on view of the stage usually prefer Orchestra seating. If you enjoy more of an elevated view, then Box Seats or Center Loge may be more to your liking – offering an elevated view where you look down at the stage.

Are there student or senior discounts available for a specific show?

Student and senior discounts are offered on a variety of shows and with a variety of parameters. Please call the Box Office directly and speak to an agent to find out details on a specific performance. Contact the Box Office at 414.273.7206.

What are the ticket holder terms and conditions?

Please find the Ticket Holder Terms and Conditions by clicking here.

Ticketing Fees
  • All tickets sold for the Marcus Center are inclusive of a per ticket facility fee.
  • Handling/service fees vary by purchase method.
  • There are no handling or service fee charges for tickets purchased in person at the Box Office.
Can I purchase a ticket after a show has begun?

Ticket sales for most events close approximately 15 minutes after curtain.

If your question has not been addressed, please reach out directly to the most appropriate department:

Marcus Center Box Office
929 N Water Street
Milwaukee, WI 53202
414.273.7206


Administrative Offices
123 E State Street
Milwaukee, WI 53202
414.273.7121


Contact the Marcus Center via email
info@marcuscenter.org